P - How far ahead of time should I book my transfer?

R -
It is possible to book a private transfer service in Edinburgh with a minimum of 12 hours in advance
P - How long does the journey from the hotel to the airport take?

R -
It takes between 20 and 30 minutes to get to Edinburgh Airport from the city center, so we recommend you book your pick-up transfer service at least two hours before your flight departure time. If you are traveling to the airport from Glasgow, it takes approximately one and a half hours. We recommend you book your pick-up transfer service three and a half hours before your flight departure time.
P - What pick up time should I choose?

R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
- Airports: 1 hour from the plane's arrival time.
- Cruise ports: 30 minutes from the time indicated when making your reservation.
- Tran stations: 15 minutes from the train's arrival time.
- Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
- Airports: the driver will wait in the arrivals hall, just after luggage pick up.
- Ports: the driver will wait in the arrivals terminal.
- Train stations: the driver will wait at the exit of the train's arrival platform.
- Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.

P - Are the prices final? Are there any extra charges?

R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?

R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
- Hand luggage: total length, height and width adding up to no more than 115 cm.
- Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?

R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?

R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?

R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?

R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?

R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?

R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?

R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?

R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?

R -
Yes, here you can see all the destinations where we offer airport transfers.

Our customers' reviews

These are genuine reviews written by our customers.

9.50 / 10

9.48

5,624 reviews | 81,870 travellers

5 out of 5,624 reviews

12 / 16 / 2024

Marie-cerise

France

Natalie était très gentille, m'a donné des conseils pour mon séjour. Point très positif, lors du message WhatsApp, elle m'a envoyé une vidéo me montrant comment je devais me rendre au point de rencontre. En effet, l'explication lors de la réservation était très floue sachant que c'était la première fois pour moi à l'aéroport d'Edinbourg. Je recommande ! Translate this opinion into English.

Natalie was very kind, gave me advice for my stay. Very positive point, during the WhatsApp message, she sent me a video showing me how I had to get to the meeting point. Indeed, the explanation when booking was very vague knowing that it was the first time for me at Edinburgh airport. I recommend! Opinion translated. Show original.

I travelled by myself

12 / 05 / 2024

Beatriz Fajardo Rodriguez

San Bartolomé Lanzarote, Spain

Fue perfecto, el conductor desde que aterricé ya tenía un mensaje de el para que supiera que ya estaba allí , e incluso me envió un vídeo para explicarme mejor por donde tenía que salir para llegar al lugar de encuentro. Además cuando llegamos al lugar , nos ayudó a encontrar la calle por la que teníamos que entrar caminando , bajándose del coche y confirmar así que nos dejaba en el lugar correcto , de verdad que fue super super amable y correcto , excelente trabajo Translate this opinion into English.

It was perfect, the driver had already sent me a message from the moment I landed so I knew he was there, and he even sent me a video to better explain where I had to exit to get to the meeting place. Also, when we arrived at the place, he helped us find the street we had to walk in, getting out of the car and confirming that he was leaving us in the right place, he was really super super kind and correct, excellent work. Opinion translated. Show original.

I travelled with small children

12 / 01 / 2024

Anonymous

Sevila, Spain

El profesional muy atento y servicial. Preocupado activamente por dar todas las indicaciones necesarias para facilitar el punto de encuentro. Contacto varias veces con nosotros incluso envió vídeo del recorrido a pie por el aeropuerto hasta el aparcamiento Translate this opinion into English.

The professional was very attentive and helpful. He actively tried to provide all the necessary instructions to facilitate the meeting point. He contacted us several times and even sent a video of the walking tour through the airport to the parking lot. Opinion translated. Show original.

I travelled with small children

11 / 25 / 2024

Maria Carmen Solans Bonet

Zaragoza, Spain

Nuestro conductor Theodoros fue muy amable. Durante todo el recorrido nos estuvo dando explicaciones de la ciudad, nos informó también de otros aspectos como los horarios de comercio restaurantes etcétera. Nos ayuda también mucho con el equipaje y fue una persona educada y colaboradora. Translate this opinion into English.

Our driver Theodoros was very kind. During the whole tour he was giving us explanations about the city, he also informed us about other aspects such as the opening hours of shops and restaurants, etc. He also helped us a lot with the luggage and was a polite and helpful person. Opinion translated. Show original.

I travelled with friends

10 / 03 / 2024

Alex

Escaldes Engordany, Andorra

Eddie ha sido muy amable. Nos ha mandado un vídeo enseñándonos como encontrarnos con él en el aeropuerto y durante el trayecto nos ha ido enseñando algunas atracciones turísticas. Buena conversación durante el trayecto. Ojalá repitamos con él. Translate this opinion into English.

Eddie was very kind. He sent us a video showing us how to meet him at the airport and during the trip he showed us some tourist attractions. Good conversation during the trip. I hope we repeat with him. Opinion translated. Show original.

I travelled with friends

Show all the reviews

	4 passenger car	US$ 79.93
	6 passenger vehicle	US$ 88.67
	8 passenger vehicle	US$ 96.17